Shipping Policy for VacuumGarentech

Effective Date: January 2, 2025

At VacuumGarentech, we strive to provide our customers with a seamless and reliable shopping experience. Below is our comprehensive Shipping Policy, outlining shipping methods, delivery times, and related information to help you understand how we process and deliver your orders.

1. Shipping Methods and Delivery Times

We offer various shipping methods based on your location, the size of the order, and your preferred delivery speed. The shipping options available at checkout include:

  • Standard Shipping: Estimated delivery time is 5-7 business days within the United States.
  • Expedited Shipping: Estimated delivery time is 2-3 business days within the United States.
  • Overnight Shipping: Estimated delivery time is 1 business day within the United States.
  • International Shipping: Delivery times vary by country, but most international orders will arrive within 7-14 business days.

Please note that the delivery times are estimates and may be subject to delays due to factors such as weather, customs processing, or courier delays.

2. Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of your order. During checkout, you will be provided with the available shipping options and their associated costs. We occasionally offer free shipping promotions for select products or order thresholds. Please check the website for current offers.

3. Order Processing Time

All orders are processed within 1-2 business days after receiving payment. Orders placed after business hours, on weekends, or during holidays will be processed on the next business day. Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if applicable).

4. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment. You can also check the status of your order by logging into your account and viewing your order history.

Please note that it may take up to 24 hours for tracking information to be updated in the carrier’s system.

5. Shipping Restrictions

We currently offer shipping within the United States and to most international locations. However, there may be certain countries or regions where we are unable to ship. If this applies to your order, you will be notified during the checkout process.

Restricted Locations:

  • Some remote areas or countries may have extended delivery times or shipping restrictions.
  • If we are unable to ship to your location, we will contact you directly to discuss alternative solutions.

6. International Shipping

For international orders, the following applies:

  • Customs Duties and Taxes: Any customs duties, import taxes, or other fees that may apply in your country are your responsibility. These charges are not included in the product price or shipping fees and must be paid upon delivery.
  • Shipping Times: Delivery times for international orders are estimated but may vary depending on the destination country and customs processing.

Please note that VacuumGarentech is not responsible for delays caused by customs or international shipping carriers.

7. Order Modifications and Cancellations

Once an order is placed and processing begins, it cannot be modified or canceled. If you wish to change your order, please contact us as soon as possible, and we will do our best to accommodate your request before the order is shipped.

8. Lost or Damaged Items

If your order is lost, damaged, or arrives in a condition different from what you expected, please contact us immediately at Contact@vacuumgarentech.com or call us at 701-867-6242. We will investigate the issue and, if necessary, assist you with a claim through the carrier or offer a refund or replacement.

9. Packaging

We take great care to package your products securely to ensure they arrive in perfect condition. However, if you receive an item that is damaged due to poor packaging or handling, please notify us right away so that we can rectify the situation.

10. Delayed Shipments

While we make every effort to ship your order in a timely manner, there may be instances where delays occur due to unforeseen circumstances, such as extreme weather conditions, carrier delays, or high demand during holidays. If your shipment is delayed, we will notify you as soon as possible and provide updated delivery information.

11. Contact Us

If you have any questions regarding our Shipping Policy or need assistance with your order, please contact us:

VacuumGarentech
1626 Findley Avenue, Tuttle, North Dakota
Phone: 701-867-6242
Email: Contact@vacuumgarentech.com

We are here to help and will respond to inquiries within 24-48 hours on business days.